Webold(Vital Hormones Clinic) respect the privacy of our users and want to clearly explain what information we collect and how we use it to provide our services. This Terms of Service document outlines the data we gather, how it is handled, who has access, and the rights users have over their information.
When signing up for an account, boldusers provide us with basic contact information including name, email address, and phone number. We use this to create user accounts, provide customer support, and communicate regarding orders, shipments, or account issues. No other personal details are gathered without consent.
boldWe do collect technical information about visitors automatically through site analytics tools, including IP addresses, browser version, devices used, location data (region/city level), and more. This allows us to understand user behavior, improve site functionality, and monitor site performance.
To clarify - boldwe do not collect any health, medical, or treatment information at any point. Data gathered is only used internally and not sold or shared except in aggregate for analytics purposes.
The contact information users provide upon sign up allows us to create and manage accounts, process transactions, communicate with customers directly, and provide the expected level of service.
Technical site usage data also allows us to improve site design, optimize performance, fix bugs, and personalize site content to be more relevant. Analytics data is monitored to detect fraudulent account creation or misuse.
boldAt no point is individually identifiable user data shared with or sold to third party companies without explicit consent. Some aggregated demographic data may be shared but only contains generic traits.
We believe users should be empowered regarding data privacy rights. Users may access, edit, or delete contact information and account details at any time through their account portal.
Additionally, users can request an account be deactivated or fully deleted along with associated personal information by submitting a request via our Contact Us page.
boldData access requests receive priority handling within 72 hours in most cases.
We retain technical usage analytics data as it does not contain private details, but users may still submit requests related to this information which will be reviewed individually.
By using our site and services, users consent to the data practices outlined here. If future changes affect these terms significantly, registered users will be notified by email in advance of any modifications taking effect.
We aim for full transparency around information handling and user rights. Please direct any questions or concerns to our support team via email or phone.